Terms of Service
All orders for ready-made and custom-made garments are subject to Envy Activewear's Return and Exchange Policy.
Your Order Confirmation Email
Please review your order confirmation email carefully. Should you find any errors or require changes, contact us promptly. Changes cannot be made once your order is in production or has been shipped.
Cancellations
To cancel an order, please notify us via email. Unless cancelled by you or by Envy Activewear, orders remain active. Please note that orders for custom-made or made-to-measure garments cannot be cancelled after production has commenced.
Product Availability of Ready-Made Garments
Envy Activewear product availability is updated daily however, items may occasionally sell out between updates and your order placement. If items are sold out or if there are any delays in manufacturing we will notify you as soon as possible.
Shipping Times for Custom-Made and Made-to-Measure Garments
For our estimated manufacturing times, kindly refer to our Manufacturing Times page.These estimates are based on the receipt of full payment and measurements. Once your order is paid, we will email you with a more accurate manufacturing time.
Please note that we require full payment to reserve production slots. During high-demand seasons, these slots can fill quickly and manufacturing times may extend up to 3 months. To ensure timely delivery, we recommend placing your orders early.
Pricing
Envy Activewear reserves the right to change prices without notice.
Payment
We accept payments via Paypal or direct deposit. Transactions made through Paypal may incur an additional fee, which will be specified at the time of ordering.
Currency
All transactions are conducted in Australian Dollars.
International Orders
For orders outside of Australia, please be advised that importing a leotard into your country may incur customs fees. These charges are not included in Envy Activewear's shipping quote and, if assessed, are payable by you to your local customs agency upon the leotard's arrival.
Further Identification
Envy Activewear may request further identification when deemed necessary. We reserve the right to cancel orders if additional identification is either not provided or deemed unsatisfactory.
Promotional Emails
By placing an order with Envy Activewear, you authorise us to send you our promotional emails, exclusive sale offers and new product updates from time to time. To opt-out, reply to any such email with "unsubscribe" in the subject line. For additional details, refer to our privacy policy.
Refusal to Supply Services or Products
Envy Activewear reserves the right to refuse or discontinue supply of products or services without notice to persons who are deemed to engage in conduct or activities that Envy Activewear believes violates any of the afore mentioned terms and conditions or at Envy Activewear's sole discretion.